Refund policy

Last Updated: June 2026

At Royal Roots, we are committed to providing high-quality hair care products.

Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or refunds once an order has been delivered.

Non-Returnable Items

All Royal Roots products are non-returnable and non-refundable after delivery.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. After verification, we will review the issue and provide an appropriate resolution.

To be eligible for any claim regarding a damaged, defective, or incorrect product, customers must provide a clear unboxing video recorded from the beginning of opening the package without any cuts or edits.

Claims submitted without a valid unboxing video may not be eligible for review or replacement.

Royal Roots reserves the right to verify all claims before providing any resolution.

Order Cancellation

Orders can only be cancelled before they are processed and shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Contact Us

For any questions regarding your order, please contact our support team.

📧 royalrootsorganic@gmail.com

📞 +91 7736607031

Royal Roots
Tradition of Care, Legacy of Trust.